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Desktop Application Deployment via MDM

Introduction

Getting a new employee up and running should feel like flipping a switch — instant, seamless, and fully powered. With Software Management in Electric, it is. This feature lets your organization define a standard set of desktop applications that automatically install on your employees' Mac and Windows devices the moment they enroll in MDM.

No more chasing down teammates to install Slack. No more wondering if everyone has the right tools. Just a fully charged device, ready to go from day one.

Software Management works by connecting to JumpCloud's native software deployment capabilities, so every app you select gets pushed directly to the right devices — organized by operating system. You set it once, and Electric handles the rest.

Why It Matters

Software Management gives organization administrators a single place to define the software baseline for their entire device fleet. Once your JumpCloud provisioning is complete, you can navigate to the Software Management settings, select apps from a curated catalog for Mac, Windows, or both, and save your selections. From that point forward, those apps are automatically deployed to all enrolled devices.

Think of it as your organization's official software loadout, baked in from the start.

Instructions

Before You Begin

Make sure the following are in place before configuring Software Management:

  • Your organization is on the Pro plan

  • MDM has been enabled in Electric (steps found here)

If you need help with any of these steps, contact the team at support@electric.ai.

Setting Up Software Management

To configure your organization's default software:

  1. Log in to Electric

  2. Click your company name in the top menu

  3. Select Settings

  4. Click the Device Management tab

  5. Scroll to the Software Management section

  6. Select the Mac or Windows tab depending on which OS you want to configure

  7. Browse the app catalog and select the applications you want deployed to devices

  8. Repeat for the other operating system if needed

  9. Click Save

Once saved, Electric pushes your selections to JumpCloud, which assigns the apps to the appropriate device groups. Enrolled devices will receive the selected applications automatically. You can return to this page at any time to add or remove applications

FAQ

If I add an application, will it install on devices that are already enrolled?

Yes. Adding an app pushes it to all existing enrolled devices, not just new ones coming in.

If I remove an application, will it uninstall from devices that already have it?

No. Removing an app won't touch devices that already have it installed. It simply stops being deployed to any devices that enroll going forward.

Notes

  • Software Management requires MDM to be active and JumpCloud provisioning to be complete before it becomes available in settings

  • App availability may vary based on operating system

  • Changes apply to devices managed through JumpCloud; devices not enrolled in MDM will not receive automatic software deployment

Need Help?

If you run into any issues setting up Software Management or have questions about which apps are available for your device fleet, the team is here to help. Reach out at support@electric.ai and we will get you back up and running in no time.