isolved Integration

Electric is an official isolved partner

Activating an integration between Electric and your isolved setup empowers you to enjoy the automatic importing of employee data, kept constantly in sync. This integration creates a seamless workflow for onboarding, offboarding, and procurement, ensuring your IT ops stay smooth, secure, and effective.

Overview of the Integration

Automatic Data Sync: Employee information syncs from isolved to Electric every ten minutes, ensuring your employee data stays current. The data pulled in includes the “organizations” configured in isolved (imported as groups), plus employee data, including first name, last name, address, phone number, personal email, work email, department, start date, and termination date.
Streamlined Workflows: When new employees are added in isolved with start dates, Electric creates pending employee tasks to initiate onboarding. Similarly, when termination dates are added, offboarding tasks are automatically generated. (Essentials and Pro Plan)
Enhanced Hardware Management: Access to current employee addresses and contact information simplifies shipping new hardware and retrieving devices during offboarding.
SSO: Electric supports isolved’s SSO and automatic account provisioning.

Electric Account Creation w/isolved

isolved customers can instantly create free Electric accounts and enjoy the benefits of Electric’s IT management. To do so, simply log in using SSO (see below). Creating an account sets up a free account with the HR package, and employee and organization information will be immediately pulled in from isolved.

Electric supports multi-tenancy. If you as a user have multiple isolved instances, you can create multiple Electric instances (one Electric instance per isolved instance) by accessing Electric from the instance for which you wish to create an account.

Note that account creation only occurs once per admin per isolved account, and that this functionality is only available to admins.

How to Log In With SSO

Note: SSO is supported only for Admins in the isolved system.

To Log in with SSO:

Access Electric from links in the isolved system
If prompted, enter your isolved credentials in the isolved credentials input page
You’re in!

Desktop App

When logging in using the Desktop App, if you are in a multi-tenant setup, you will need to choose which instance for which you are logging in.

Launch the Desktop App
Log In using isolved’s SSO
Select the organization for which you are logging in
You’re in!

Tips for a Successful Integration

Electric must be accessed from within the isolved system by means of links within isolved.