11 articles
Turbine's Reporting PageSee an overview of the reporting that is available to customers via Turbine.
How to Export Reports from TurbineThis article will teach Turbine Owners/Admins how to download reports from Turbine.
FAQ: Turbine ReportingFrequently asked questions about Turbine reporting.
Turbine Reporting: Requests DataThis reporting dashboard gives insight to end user interactions with Electric's Service Desk.
How the Net CSAT Score on Turbine Reporting is CalculatedNet CSAT Score is a metric viewable by Turbine Admins. Learn how this score is calculated.
How to View Chat Transcripts in TurbineLearn where to find copies of chat transcripts between your end users and Electric's Service Desk in Turbine.
Turbine Reporting: Onboarding & Offboarding RequestsThis reporting dashboard gives insight to your company's onboarding and offboarding requests.
Turbine Reporting: Hardware RequestsThis reporting dashboard gives insight to information associated with requests managed by Electric's Hardware Lab.
Turbine Reporting: Malwarebytes DataThis reporting dashboard gives insights to customer's Malwarebytes data.
Turbine Reporting: Annual SummaryThis reporting dashboard provides visibility into Electric's services provided in a calendar year.
Turbine Reporting: Supported EmployeesThis reporting dashboard will show you a comparison of your Supported Employee count versus your Contracted Employee count.