Ultimately, the nature of an Onboarding Request will determine what happens between request submission and the employee's start date. Electric's Hardware Lab will support the onboarding of your new hire(s) based on the details provided via the Onboarding Request form. At a high-level, here are the tasks facilitated by the Hardware Lab upon receipt of a new hire onboarding.
If there is device procurement involved with the onboarding, Electric will purchase the device or pull it down from inventory, then:
If no provisioning is required, the device will be shipped directly to the address indicated on the Onboarding Request with a target delivery date on or before the Employee Start Date.
If provisioning is required, the device will be provisioned by Electric in accordance with the customer's package, e.g. on site at Electric, remotely, or via Zero Touch Provisioning (ZTP).
If there is not a hardware request involved with the onboarding, Electric will set up user accounts based on the applications indicated on the request ticket. This set-up will be completed ahead of or on the start date indicated on the request ticket.
How long will the onboarding request take to complete? This varies based on the scope of the request. To learn more about timing and dependencies, visit this article. As a best practice, it’s recommended that an onboarding request be submitted 2-3 weeks prior to the employee start date.