Microsoft Entra Integration (HR)

Introduction

Looking to connect Microsoft Entra as your employee source of truth? Electric supports Microsoft Entra through Merge, our secure integration provider.

Once connected, employee directory data from Microsoft Entra will sync into Electric to power onboarding, offboarding, and lifecycle automation.

Please note: Microsoft Entra is supported via Merge and is not a direct Electric partner integration.

Feature Details

How the Microsoft Entra Integration Works

Electric connects to Microsoft Entra using Merge’s secure OAuth authentication flow.

After connection:

• Employee directory data syncs into Electric

• Updates made in Microsoft Entra reflect in Electric

• Sync occurs approximately every 1–2 hours

• Employment status changes can trigger onboarding and offboarding workflows

Sync Frequency

The Microsoft Entra integration syncs approximately every 1–2 hours.

This is not a real-time sync. If changes are made in Microsoft Entra, please allow up to two hours for updates to appear in Electric.

Important Limitation: Groups & Departments

Microsoft Entra group and department data do not sync into Electric through the Merge integration.

This means:

• Groups will not automatically populate in Electric

• Departments will not automatically populate in Electric

• Group-based application assignments must be configured manually within Electric

If you rely on groups or departments for application access or onboarding workflows, you will need to create and manage those groups directly in Electric.

What Data Syncs from Microsoft Entra?

The following employee data fields sync into Electric:

• First Name

• Last Name

• Work Email

• Employment Status

• Role / Job Title (if available)

• Phone Number (if available)

Group and department fields do not sync.

Instructions

Connecting Microsoft Entra to Electric

Follow these steps to connect your Microsoft Entra account:

Step 1: Navigate to Integration Settings

1. Log into Electric

2. Click your initials in the top-right corner

3. Select Settings

4. Select Microsoft Entra

5. Click the three dots menu

6. Select Connect

Step 2: Authenticate via Merge

1. Click I am an admin

2. Click Next

3. Follow the steps shown on screen to complete the Microsoft authentication flow

4. Approve requested permissions

5. Click Next to complete setup

Once authentication is successful, the integration will activate and syncing will begin.

Troubleshooting: Stuck During Setup?

If you experience issues during the authentication process:

• Confirm you are a Microsoft Entra administrator

• Ensure your account has permission to authorize third-party integrations

• Carefully follow the on-screen prompts during authentication

For detailed guidance from Merge, review:

https://help.merge.dev/en/articles/6930885-microsoft-entra-id-how-do-i-link-my-account

If you continue experiencing issues, contact product-support@electric.ai.

Frequently Asked Questions

• How long does the Microsoft Entra sync take?

  • The integration syncs approximately every 1–2 hours.

• Why aren’t my groups or departments showing up in Electric?

  • Microsoft Entra group and department data are not supported through the Merge integration. Groups must be manually created and managed within Electric.

• Do I need admin permissions to connect?

  • Yes. You must be a Microsoft Entra administrator to authorize the integration.

• Can I manually trigger a sync?

  • Currently, syncing follows the scheduled cadence managed through Merge.

Need Help?

If you need assistance connecting Microsoft Entra to Electric, contact support@electric.ai and our team will be happy to help.