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Getting Started with Zero Touch Provisioning

Learn the pre-requisites for activating Zero Touch Provisioning for new Apple devices.

Updated over a year ago

Introduction

In order to use Zero Touch Provisioning (ZTP) for device provisioning, your company will need to get set up for automated device enrollment. Successful set up of automated device enrollment relies on your company having a Dun & Bradstreet Number (DUNS), an Apple Business Manager (ABM) account, and Apple Custom Store (ACS). This article will tell you how to set up these pre-requisites and why they are important.


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Requirements for Zero Touch Provisioning

Customers interested in using ZTP for device provisioning will need to be set up with automated device enrollment. This section outlines the three requirements that all customers must meet before this enrollment can be completed.

Dun & Bradstreet Number (DUNS)

The DUNS number is a unique 9-digit identifier that is assigned to businesses. A DUNS number is required for anyone that wants to set up an Apple Business Manager account for their company.

Acquiring a DUNS number is free and applications must be submitted to Dun & Bradstreet, here. It may take up to 30 days to receive your DUNS number, unless you pay an expediting fee at the time of your application. If the additional fee is paid, you can expect to receive your company's DUNS number within 8 business days.

Please note, Electric cannot facilitate this process on behalf of customers.

Apple Business Manager

Once you have a DUNS number for your company, you may proceed with setting up an Apple Business Manager (ABM) account. You can find instructions for signing up for an ABM account here. Enrollment in ABM is free.

In order to enroll in ZTP for your Apple devices, your company must be enrolled in automated device enrollment through your ABM account.

Apple Custom Store

An Apple Customer Store (ACS) account ties newly purchased devices to your ABM account. When you purchase new devices through Electric's Turbine platform, the purchase will be made through your ACS account. This ensures the device is connected to your inventory and provisioned in accordance with your company's individual requirements.

Learn more about Apple Custom Store set up here.

Set Up ZTP for Your Company

You have a DUNS number, Apple Business Manager account, and Apple Custom Store. Great!

If you haven't already had a conversation about Zero Touch Provisioning with your Customer Success Manager, reach out to them now. They will work with you to schedule time for ZTP to be turned on for your company. After that, there isn't anything else for you to do but enjoy the more cohesive onboarding experience for you and your employees.

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