Introduction

Whenever a macOS update is available, end users with Electric supported Macs will be prompted to install the latest version. This helps to ensure company devices are running securely and efficiently. This article will help you to install Electric prompted and device prompted updates.

⚠️ You may be expected to reboot your computer after installing an update. Electric recommends saving and closing important documents prior to beginning the installation in an effort to ensure your prior work is not lost.

Steps to Update macOS

There are two different device updates that you will encounter if you use an Apple device: Electric prompted updates and native macOS updates.

Electric prompted updates are security updates that are being executed by Electric through your device management software. These updates help to ensure proper security compliance. Native updates are prompted when your device manufacturer has released an update to existing OS software on your device.

The process for each of these updates is outlined below. Expand the section(s) based on the type of update you're interested in learning how to complete.

Electric Prompted Updates

When a macOS Update is available, the following prompt will appear on your screen. Click Update Device to begin installing the update on your Mac.
This action will open System Preferences, click Update Now.
The Software Update prompt, pictured below, will appear and outline the updates available for your Mac. Click Install Now.
You will be prompted to enter your username and password to confirm the requested installation. Enter your credentials and click OK.
Next, the license agreement for the macOS update will appear. Review and click Agree to proceed with the update.
The update installation will occur once these steps are completed. Your device will indicate installation progress and estimated time to completion.

Native Updates

In addition to the update prompts delivered by Electric’s management software, users will also receive native macOS prompts to perform system updates.

The following prompt will appear on your device. To action, hover over the prompt and click Options.
Click Try Tonight to install the updates overnight.
Software Update will ask to authenticate the user identity to confirm the requested action. Enter the computer's account password to verify access and permit the device to reboot overnight.
A window will appear confirming that the updates will be installed overnight.
To ensure macOS updates overnight, keep your Mac connected to power with the laptop open and connected to Wi-Fi.