Electric may ask you to back up your files before a remote troubleshooting session or if you are looking to transfer your files to a new device. One of the most popular ways to back-up data is to the Cloud. Cloud back-up is a service in which the data on a business's local devices are backed up and stored offsite in another provider’s service / data center. Businesses opt to back up to the cloud to keep files and data readily available in the event of a system failure, outage or natural disaster.

Use this article from the Google Drive help center to use the web interface or desktop app to back up your data.

Use this article from the Microsoft help center to use the web interface or desktop app to back up your data.