Electric IT Hub | Bulk Order Requests

Introduction

Need to order devices for your entire team at once? We've got you covered! Electric's Bulk Order Request service makes it easy to procure multiple devices in a single transaction. Whether you're equipping a new department or refreshing your entire fleet, our team will work directly with our vendors to secure competitive pricing and streamline the process. No need to place individual orders—let us handle the heavy lifting so you can power up your team faster.

When to Use Bulk Orders

Bulk orders are perfect for situations like:

• Onboarding a large cohort of employees

• Company or Department-wide device refreshes or upgrades

• Opening a new office location

• Standardizing hardware across your organization

By consolidating your purchases, you'll save time, reduce administrative overhead, and potentially unlock better pricing.

How to Submit a Bulk Order Request

Getting started with a bulk order is as simple as sending an email. Here's how:

Step 1: Gather Your Requirements

Before reaching out, make sure you have the following information ready:

• Number of devices needed (e.g., 25 MacBook Airs, 20 Dell XPS laptops)

• Specifications or models (if you have preferences)

• Delivery timeline (when you need the devices)

• Shipping address(es) (if devices are going to one or more locations)

• Any special requests (warranties, accessories, configurations)

Step 2: Email Our Support Team

Send your bulk order request to support@electric.ai with all the details from Step 1. Our team will review your request and work with our vendor partners to prepare a customized quote.

Subject Line Suggestion: "Bulk Order Request - [Your Company Name]"

Example Email:

Hi Electric Support Team,

We'd like to request a bulk order quote for the following:

• Quantity: 25 MacBook Air (M3, 16GB RAM, 512GB SSD)

• Delivery needed by: [Date]

• Shipping to: [Address or multiple locations]

• Additional notes: We'd like to include 3-year AppleCare+ warranties

Please let us know what information you need from us to move forward.

Thanks!

[Your Name]

Step 3: Review Your Quote

Our team will collaborate with our vendors to generate a quote tailored to your needs. You'll receive pricing, availability, and delivery estimates directly from the Electric support team.

Step 4: Approve and Place Your Order

Once you've reviewed and approved the quote, our team will finalize your order and coordinate delivery. You'll receive tracking information and order updates throughout the process.

FAQ

How many devices do I need to purchase to qualify?

Volume programs vary by manufacturer and model, but typically you must purchase at least 20 devices to qualify.

How long does it take to get a quote?

Typically, you can expect a quote within 1-3 business days, depending on the complexity of your request and vendor availability.

Can I include accessories or warranties in my bulk order?

Absolutely! Let us know what you need—whether it's chargers, monitors, docking stations, or extended warranties—and we'll include it in your quote.

What if I need devices shipped to multiple locations?

Handling of split destination orders varies by manufacturer. Let us know what you need and we will attempt to coordinate multi-location deliveries as best we can.

Can I order non-standard or custom-configured devices?

Yes! Share your specifications with us, and we'll work with our vendors to see what's possible. Keep in mind that custom configurations may affect pricing and lead times.

Who should I contact if I have questions about my bulk order?

Reach out to support@electric.ai anytime. Our team is here to help you every step of the way.