Introduction
Procurement is the process of purchasing devices and peripherals for your employees. Most often, device procurement is associated with Employee Onboarding. These orders can be managed via the Onboarding Request form Turbine, Electric’s platform. In instances where a device replacement is required for an existing employee, procurement requests may also be submitted via the Electric User Hub or Chat.
Best Practices and Capabilities
Electric can procure both Windows and Apple devices. Availability of specific device models are subject to manufacturer inventory.
Electric can support IT-related procurement requests for equipment such as PCs, monitors, cables, adapters, mice, mouse pads, keyboards, headsets, webcams, UPS systems, and printers.
Electric cannot procure cell phones, office chairs, or cleaning supplies. Chromebooks are not supported by Electric.
Electric can only fulfill domestic procurements at this time. All international procurements must be handled by the customer directly.
Payment is required prior to any order being placed. Please make sure that you maintain an updated payment method on file with Electric to ensure that there are no delays in the procurement process. Expedited shipping will be processed at an additional cost.
Procurement Timing
The amount of time required to procure a device varies based on factors such as device manufacturer, availability, number of devices requested, and more. In general, you can expect the following:
In Stock devices require at least 2-4 business days.
Out of Stock devices are subject to availability; the availability of alternative selections are subject to customer response and approvals.