Electric IT Hub | Employee Detail Page

Introduction

The Employee Detail page provides a comprehensive view of all attributes associated with each employee in the IT Hub. At the top of the page, you'll find information that you either manually entered or that was pulled from your HRIS if an integration is set up. Additionally, you can view any devices associated with the employee, including whether they have installed the Electric app and MDM.

The page also lists the applications available to the employee based on their assigned group(s) and provides a detailed list of their associated assets. Furthermore, you have the ability to edit employee details directly from this page. This detailed view is crucial for efficient employee management, ensuring all relevant information is easily accessible and up-to-date.

Editing an Employee

To edit an employee

Log in to the IT Hub
Navigate to the employee profile page of the specific employee you wish to edit
Select ‘Edit Employee details’ from the list
Edit Attributes
Select the Save Information button

Onboarding an employee

An employee can be onboarded at any point in time, initiating the onboarding flow. You will need to choose one or more groups for them to be associated with. Tasks will then be created to grant access to each of the applications, and these tasks will be sent to your application champions. Additionally, a tracker will appear at the top of the employee detail page, showing the progression of the completed onboarding tasks.

To onboard an employee:

Log in to the IT Hub
Navigate to the employee profile page of the specific employee you wish to onboard
Select the Edit employee button
Select Onboard employee from the list
Select one or more employee groups
Enter employee start date
Select the Begin onboarding button

Offboarding an employee

An employee can be offboarded when they are no longer part of your organization. At this time, there is no scheduling for offboardings, so ensure this action is only taken for employees who have exited your organization. Use this feature to conveniently remove the employee from all applications they’ve accessed through Electric. We will notify the App Champs of those applications to revoke access. Once completed, the employee will be marked as Inactive and will no longer use a licensed seat. Please note that once submitted, this action cannot be undone.

To offboard an employee:

Log in to the IT Hub
Navigate to the employee profile page of the specific employee you wish to onboard
Select the Edit employee button
Select Offboard employee from the list
Select Next
Check the box for ‘I understand that this action can not be undone’
Select the Begin offboarding button

Changing an employee’s role in IT Hub

Changing an employee to an admin in the IT Hub grants them additional privileges and responsibilities, such as managing other users, accessing sensitive information, and configuring system settings. This is particularly useful when an employee is promoted to a managerial or IT support role, enabling them to oversee IT operations and assist with administrative tasks, thereby enhancing the efficiency and security of the organization's IT infrastructure.

To change an employee’s role:

Log in to IT Hub
Select Active employees in the left menu
Select the employee whose role you want to update
Click the Edit Employee button in the upper right corner of the employee detail page
Update the role attribute
Select Save Information

Devices & Assets Tab

The Devices & Assets tab provides a complete view of all hardware assigned to an employee, with special emphasis on laptops and desktops that power their daily work.

Device Cards (Laptops & Desktops)

Each laptop or desktop assigned to the employee displays in its own card, showing key information at a glance:

Device Name – The model and identifying information
Serial Number – Click to copy for quick reference
MDM Enrollment Status – See whether Mobile Device Management is installed with a clear badge
Asset Status – View the current state (In Use, Available, Under Repair, etc.)

Device Actions:

Click the three dots (⋮) on any device card to access quick actions:

Ship a Device – Coordinate shipping for laptops (available for laptop-type devices only)
View Asset – Open the full asset detail page for comprehensive information

Assets Table

Below the device cards, you'll find a table listing all other assets assigned to the employee—monitors, keyboards, mice, and more.

To view asset details:

Click on any asset in the table
You'll be redirected to the asset detail page with full specifications and history

Adding Devices & Assets

Need to equip your employee with additional hardware? The Devices & Assets tab makes it easy:

To assign new equipment:

Click the Add Device or Add Asset button at the top of the tab
Choose your preferred method:
- From Store – Browse and purchase new hardware through the Electric Hardware Store
- From Assets – Select from your existing inventory in asset management
Complete your selection and the item will be assigned to the employee

Applications Tab

The Applications tab displays every application the employee has access to, providing transparency and control over their software ecosystem.

What You'll See:

For each application, you can view:

Application Name – The software or service
Access Status – Whether access is Active, Pending, or Revoked
Granted By Group – Which employee group provided this access (if applicable)

Managing Application Access

Revoking Access:

To remove an employee's access to an application:

Navigate to the Applications tab
Click the three dots (⋮) next to the application
Select Revoke Access
The system will create a task for your Application Champion or trigger an automation to remove access

Adding Applications:

To grant an employee access to a new application:

Click the Add Applications button at the top of the tab
Select the application(s) you wish to add
Choose the appropriate option:
- They don't have access – Creates a task for your Application Champion or triggers an automation to provision access
- They already have access – Simply adds the application to their profile for documentation purposes
Click Add to confirm

This flexibility ensures you can both manage real-time access changes and maintain accurate records of existing access.

Onboarding Tasks Tab

When an employee is undergoing onboarding, the Onboarding Tasks tab appears, providing a clear view of all tasks required to get them fully set up and productive.

Progress Tracker:

At the top of the tab, you'll see a visual progress tracker showing how many tasks have been completed out of the total number of onboarding tasks.

Task List:

Below the tracker, each pending task is displayed with relevant details. Click on any task to drill down and view:

Task description and instructions
Assigned champion
Due date
Related application or resource

Completing All Tasks:

Once all onboarding activities are finished, you can quickly wrap up the entire process:

Click the Mark All Tasks as Completed button in the upper-left corner of the tab
All pending tasks will be marked as done simultaneously

This streamlined approach ensures nothing falls through the cracks during onboarding.

Offboarding Tasks Tab

When an employee is being offboarded, the Offboarding Tasks tab appears, guiding you through the departure process with clarity and structure.

Progress Tracker:

Just like onboarding, a visual tracker at the top shows your progress through all required offboarding tasks.

Task List:

Each task is displayed with full context. Click any task to view:

Task description and completion steps
Assigned champion
Application or device involved
Any special instructions

Completing All Tasks:

To expedite the offboarding process once all activities are complete:

Click the Mark All Tasks as Completed button in the upper-left corner of the tab
All remaining tasks will be marked as done in one efficient action

This ensures a smooth, secure, and organized employee departure.

Powering Up Employee Management

The Employee Profile brings together everything you need to manage your workforce's IT needs in one electrifying interface. From day one to their last day—and every day in between—you have complete visibility and control to keep your team equipped, secure, and productive.

Questions? Need help? Our support team is always here to keep your IT operations humming. Reach out to us at support@electric.ai!