Admin Center | "Launch Electric" Card

Introduction

Ready to officially welcome your whole team to the Electric as the IT provider? Using the "Launch Electric for your team" card, with just one click, you can send welcome emails to all your team members, inviting them to set up their accounts.

How Welcome Emails Work

Understanding when and how welcome emails are sent helps you manage your team's onboarding experience smoothly. Here's what happens behind the scenes:

When You First Join Electric As the admin who sets up your organization, you'll automatically receive a welcome email when your account is created.
Adding New Employees When you add employees whether manually, via CSV import, or through your HR system, they won't receive welcome emails immediately. This gives the admin time to add multiple team members and prepare your setup before officially inviting everyone to the platform.
The Send Welcome Emails Button Once you're ready to go live, clicking the "Send Welcome Emails" button from the Getting Started Guide delivers welcome emails to all employees in your organization (except you, since you already have access). This button acts as your official launch moment, ensuring your team receives their invitations all at once.
After Welcome Emails Are Sent Once the admin has clicked the button, any new employees you add going forward will automatically receive their welcome email upon being added to the system. This ensures seamless onboarding for future hires without requiring additional action.

Sending Welcome Emails to Your Team

Step 1: Complete Your Setup Before sending welcome emails, make sure you've:

Added all current employees to the People section
Configured your groups and applications
Set up any necessary integrations
Reviewed your employee list to ensure accuracy and licensing

Step 2: Send Welcome Emails

Navigate to the homepage Dashboard and to the Getting Started area where the "Send Welcome Emails" card and button appears
Click the "Send Welcome Emails" button

Step 3: Welcome Emails Delivered

All employees (except you as the initiating admin) will receive their welcome emails containing:

Instructions to set up their username and password or login with sso if available
A link to access Electric
Guidance on next steps

Important Notes

Minimum Team Size Requirement The "Send Welcome Emails" button will only be enabled if your organization has more than one employee. If you're a solo operation or haven't added any employees yet, you'll see a message indicating that additional employees are needed before welcome emails can be sent.
One-Time Action with Lasting Impact Once you click "Send Welcome Emails," the system remembers this action. All future employees you add will automatically receive their welcome email upon being added—no need to click the button again.

What If an Employee Doesn't Receive Their Email?

If an employee reports they didn't receive their welcome email, they can still gain access by:

Visiting http://my.electric.ai
Clicking "Set or reset password"
Following the prompts to set up their account

Need Help?

If you encounter any issues or have questions about sending welcome emails, our support team is here to help! Reach out to us at support@electric.ai, and we'll ensure your team gets access.