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Removing Electric From Your Chat

Getting Started

Please follow the instructions below to remove Electric from your Electric-supported chat platform.


Slack

To deactivate Electric as the Primary Owner:

  1. Click [Customer Name] in the top left corner

  2. Go to Administration

  3. Click on Manage Members

  4. Scroll down to Electric

  5. Click three dots to the right of Electric's name and click.

To deactivate a Member and Uninstall the Electric Assistant Application:

  1. Click [Customer Name] in the top left corner

  2. Go to Administration

  3. Click Manage Apps

  4. Find and click Electric Assistant

  5. Scroll to the bottom and click "Remove App"


Microsoft Teams

To deactivate Electric on Microsoft Teams:

  1. Log into https://admin.teams.microsoft.com/

  2. Go to Teams Apps

  3. Click Manage Apps

  4. Find “Electric”

  5. Click Uninstall App


Please contact our team at product-support@electric.ai if you have any questions or need any additional information.

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