Skip to main content
Skip table of contents

Solution Partner | General Support

Can I get admin access to solutions managed by Electric?

  • Electric will support the addition of one administrative account per application per company

  • The username of the administrator for each account is defined during the deployment of the application

  • Should you desire to update the administrative account for your application, please submit a ticket, and our Product Support team will perform the necessary validation.

How do I submit a support ticket for solutions managed by Electric?

What happens to my billing for solutions when I onboard a new employee?

  • All third-party applications include an overage SKU that automatically updates billing information based on usage if you go over your purchased amount.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.