Solution Partner | Dropsuite

Introduction

Electric partners with Dropsuite to provide advanced cloud-based storage to protect and preserve Microsoft 365 and Google Workspace data. This article will tell you more about what Dropsuite is, how it can provide value to companies like yours, and the steps involved in deploying it to your cloud accounts.

Dropsuite Overview

Dropsuite is a cloud-based data protection and business continuity solution that secures your organization's most valuable data, including email, website, and database backup and recovery. It offers secure, compliant, and easily retrievable data management with robust security features.

What value can Dropsuite provide?

Provides advanced cloud-based storage to protect and preserve Microsoft 365 and Google Workspace data. Your data is kept safe and in compliance with regulatory requirements that include GDPR, HIPAA, SOC, and more, through military-grade encryption that protects data at rest and in transit.

Key Features:

Microsoft 365 Backup:

• Exchange Online Backup: Provides unlimited storage and restore options, ensuring data security without storage concerns.

• OneDrive and SharePoint Backup: Safeguards digital assets against hackers, malware, and accidental deletion by maintaining complete copies.

• Teams Backup: Protects all Teams files, supporting chat messaging and file-sharing within Office 365.

• Groups Backup: Includes backup for Microsoft 365 Groups, aiding in collaboration and project management.

• Calendars, Tasks, and Attachments Backup: Ensures calendar, contact, and task data are secure and protected.

Google Workspace Backup:

• Gmail Backup: Facilitates fast, easy, and secure Gmail data backup and recovery with a 1-Click restore feature.

• My Drive and Shared Drive Backup: Protects all business-critical data in My Drive and Shared Drive from loss or threats.

• Contacts, Calendars, and Tasks Backup: Ensures safety and security for calendar, contact, and task data.

Additional Features:

• Insights BI: Advanced email analytics toolkit that turns extensive email data into actionable business intelligence with reports, graphs, and charts to identify issues and recommend improvements.

Dropsuite Protection Deployment Process

If your company contacts Electric to implement Dropsuite to protect your cloud environment, a Project Manager will partner with you and your Customer Success Manager to configure Dropsuite for your designated environment (Google Workspace or Microsoft 365).

Below is an overview of the enablement process:

Discovery

• Project Kickoff

  • Electric will facilitate the kickoff with project stakeholders

  • Project plan and timeline will be reviewed and discussed

  • Electric will assist with documentation notifying and preparing users for implementation

• Environment Review

  • Discuss products for protection & backed up based on Google or Microsoft 365 selection, this SOW covers one environment only.

    • Google:

      • Drive

      • Gmail

      • Contacts

      • Calendar

      • Shared Drives

OR

• Microsoft:

  • OneDrive for Business

  • Exchange Online

  • Teams

  • SharePoint

  • Groups

  • Calendars, Contacts & Tasks

• Review & confirm list of users to backup

• Discuss license management

  • Users auto-add or Enable user license cap (Choose only one)

Configuration

• Create Dropsuite Customer Portal

  • Select/create customer

  • Select geographical storage region

  • Select product Google Workspace or Microsoft 365 (Choose only one)

  • Select commitment term and retention period

  • Configure license management (auto add or license cap)

• Configure Dropsuite for Google Workspace or Microsoft 365

  • Enable for all organizational units within the domain

  • Enable for agreed users

• Configuration of default device alerts

• Troubleshoot protection & backup of selected environment

Closing

• Electric will reach out to the customer and provide documentation necessary for onboarding new users (if applicable).

• User documentation is provided to POC (if applicable).

• Customers will sign off on project completion via email and Electric will close the project internally.

The above represents the process for enabling Dropsuite for only one environment. If your company needs Dropsuite for more than one environment, process, timeline, and costs are subject to change.

All work associated with the enablement of Dropsuite will be completed during regular business hours. Any additional work that is not defined and covered by the original statement of work will constitute a change order/amendment.

*Rates for Dropsuite are subject to individual customer needs. Talk to your Customer Success Manager to learn more.