The Electric IT Hub is designed to work seamlessly with and for your employees, as well as for you as the account administrator. On the Pro plan, we simplify the process of integrating your employees into the platform with our employee sync feature.
With this plan, you can effortlessly ingest your existing and future employees into the IT Hub in just a few steps during the initial onboarding process. The sync feature automates the ingestion of employee data from your HR System or email provider, saving time by eliminating the need for manual imports and one-off employee additions.
This integration ensures accurate data entry and allows you to manage IT for employees efficiently from your single source of truth. Additionally, this feature significantly aids in streamlined onboardings and offboardings, ensuring a smooth transition for employees entering or exiting the organization.
How to integrate your HR System:
To integrate your HRIS with follow these steps:
Log in to the IT Hub
Select Active Employees from the People section in the left menu
Click your initials in the top menu
Select Settings
Select the Integrations tab
Click the three dots in the upper-right corner of the HR System you would like to connect
Click ‘Connect Integration’
Follow the steps in the widget to connect with your provider
Once connected you will see a visual indication that you are connected
If the people management system you'd like to connect isn't listed, click on the ‘Other Integrations’ tile to check if it's available for connection. Only partnered HR systems appear on the main integrations page, but additional options may still be accessible through this tile.
Why am I seeing “Merge” in the popup widget?
Merge is Electric’s technical partner that allows us to connect to multiple integrations with a single framework. Merge will request access to your employees in order to push their names and emails into the Electric IT Hub. You can revoke access at any time should something change. Read more about Merge here.
What data does the sync push from my platform to Electric?
Sync will push an employee’s first name, last name, address, department, phone and work email address exactly as you have entered it in your system. Once the data is synced into IT Hub, it cannot be edited further in the platform. This is because you should make any changes in your source of truth system. Electric will listen downstream to those changes.
How do I connect with ADP?
ADP is fully integrated with the IT Hub and has a real-time connection. If you are an existing ADP customer, you will need to purchase the connector in the ADP marketplace. During this process, you will need to provide your Electric customer ID.
To find your Electric Customer ID:
Click on your profile image in the top menu
Select Settings
In the Company Profile section you will see your customer ID.