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Electric IT Hub | Desktop App | Employee Hub
Electric IT Hub | Desktop App | Employee Hub
Updated over a week ago

Introduction

The Electric Desktop App is designed to streamline the onboarding process and enhance productivity for your employees. After installation, it provides quick access to helpful links and App URLs, ensuring that new hires have all the resources they need right from the start, without the hassle of bookmarking everything manually. When combined with a password vault, it offers an SSO-like experience, simplifying access to various applications.

This centralized access helps employees get up to speed faster and stay organized. Additionally, the app offers easy access to the Electric IT Hub and Gigawatt, providing immediate support for any device-related issues, thereby improving overall efficiency and user experience.


Accessing the Electric Desktop application

Once the desktop app has been installed, Helpful Links and Application URLs are made available. The desktop app will be docked in the tray of both Windows and Apple Devices. It will appear as an Electric bolt.

Opening Helpful Links and App URLs in the desktop app

Helpful links and App URLs are curated shortcuts to essential resources, such as HR sites, commonly used applications, and important company documents. These are available in Electric IT Hub and the Electric Desktop application.

To access these links in the desktop application:

  1. Click on the Electric icon in the tray menu (appears as a lightning bolt)

    1. This will open the Electric Desktop application.

  2. Click on any of the Helpful Links or App URLs.

    1. If applications are missing, reach out to your admins to confirm you are in the correct groups in IT Hub.

  3. A tab will open in your default browser to the corresponding URL

Searching Helpful Links & App URLs

At the top of the Electric application, you can enter searches to filter your list, allowing you to quickly find specific helpful links and App URLs based on what you typed.

Opening the IT Hub

By clicking on ‘Open Electric,’ the IT Hub will open to your default page. You can also click on ‘Ask AI,’ which will open Gigawatt, providing access to the virtual IT advisor.


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