Introduction
The Purchase Hardware page in the IT Hub streamlines the process of acquiring essential hardware for your employees, including laptops, monitors, keyboards, and mice. This page features a variety of filters to help you quickly narrow down your search to find exactly what you need.
Additionally, you can ship hardware directly to an employee by simply searching for their name at the top of the page, ensuring efficient and personalized delivery. Whether you are outfitting a new hire or replenishing your inventory, the Purchase Hardware page offers a convenient and organized solution for managing your hardware procurement needs.
Making a Purchase
To make a purchase in the IT Hub:
Log in to the IT Hub
Select Purchase hardware under the Devices section in the left menu
Search for the employee you wish to purchase hardware for at the top of the page
Use the filters to select Hardware by clicking the Select button within each hardware card
Review your cart, which is shown at the bottom of the page
Enter the shipping details for the employee you wish to ship the hardware to
Click the Review Order button
Review Order
Click the Place Order button
Removing items from your cart
To remove items from your cart
Log in to the IT Hub
Select Purchase hardware under the Devices section in the left menu
Search for the employee you wish to purchase hardware for at the top of the page
Use the filters to select Hardware by clicking the Select button within the each hardware card
Scroll to the bottom of the page to view the Purchase summary
Next to the item you wish to delete click the trash icon
Upgrading your Warranty
To upgrade your warranty:
Log in to the IT Hub
Log in to the IT Hub
Select Purchase hardware under the Devices section in the left menu
Search for the employee you wish to purchase hardware for at the top of the page
Use the filters to select Hardware by clicking the Select button within each hardware card
Scroll to the bottom of the page to view the Purchase summary
Choose the 3-year warranty option
3 year warranties are only available on laptops.
Payment method required for purchase banner
If you do not have a default payment method, you will be unable to submit your order until one is added.
To add a payment method:
Scroll to the ‘Payment method required for purchase’ warning
Click the Add payment method button
Scroll to the Payment Method section of the Billing Settings page
Select the Add payment method button
Fill in your billing and credit or debit card information
Select the authorization check box
Click the Confirm button
Your payment method has been added
Apple Business Manager: Unconnected banner
Linking your ABM account allows for effortless streamlining of Apple device management.
To connect your Apple Business Manager account:
Click on Resolve Issue in the Apple Business Manager: Unknown warning in the Purchase summary
Select the radio button for ‘Yes, ABM is used to manage devices, help me connect it.’
Click the Next button
Follow the steps in the form
Click the Save button
You are all set!