What should I expect from the Groups Page?
Employees in the same department, tier, or location are likely to have similar IT needs. For efficiency and compliance, it is best to utilize a default set of rules based on a group to manage current and new employees.
By assigning employees to specific groups based on their roles or departments, IT Hub can help you control who should have access to which applications or which hardware type is most typical for an employee in that group.
Setting up your groups facilitates a set of defaults going forward that streamlines your employees' IT experiences in their employee lifecycle. This is especially true with onboarding and offboarding employees. Assigning the employee to a group in the IT Hub will automatically associate them with the applications in that group.
I see existing Groups in my platform – Is that expected?
We’ve included some example groups in your account to help you get started. You can update those examples to names specific to your business, or delete them and start over with your specific groups.
Note: we set the “default group” as a parent group to help you organize the applications ALL employees should receive – such as your video conferencing application or email application. You can make groups from this group, and all subsequent groups will also contain these baseline applications all employees need.
Groups are supposed to be as customizable to your business as you need. Once you're happy with your groups, add your existing employees. We’ll prompt you to add new employees to the right group when they are added to the IT Hub.
Please contact our team at product-support@electric.ai if you have any questions or need any additional information.