Device Management

Introduction

Welcome to the Device Management page in the Electric IT Hub — your central hub for all your laptops and desktops. It provides a clear and concise view of your entire device fleet, making it easy to monitor device health, identify potential issues, and streamline your IT management workflow.

Device Details and Actions

Device Information

Think of the Device Management page as your IT dashboard. Here, you'll find everything you need to know about each company-owned device, including:

Name - This is the name of the device, and will be populated with the model name by the Electric app. The serial number will also appear beneath the name and give the option to copy.
Assigned To - This shows who the device is assigned to and what site it is located at.
MDM - Instantly verify if Mobile Device Management (MDM) is installed
Electric App — Instantly verify if the Electric app is installed
Last Check — See the last time the Electric app connected to ensure devices are staying up-to-date.
Operating System Details — Get a quick snapshot of the OS version running on each device.
Actions - Quickly edit device details

Download Device Details

Need to crunch some numbers? Exporting device data is easy:

To download all device details:

Click the Actions button in the top-right corner.
Select Download All to get a full report.

To download details for selected devices:

Select the checkbox next to the devices you want.
Click the Actions button.
Choose Download Selected for a more focused report.

Search and Filter

Hunting for specific devices? We've made it simple with search and filter tools that help you find exactly what you need, fast.

Search Bar: Enter keywords to quickly locate devices.
Filters: Narrow down results by:
- MDM status
- Electric app installation
- Assignment status (assigned vs. unassigned)

Action needed: Renew MDM (Mobile Device Management)

If you are seeing a notification at the type of the device management page that says ‘Action needed: Renew MDM (Mobile Device Mangement), this is because your Apple Signing Certificate has already or is going to expire. This will need to be updated to ensure your devices are able to continue enrolling in MDM. Click the 'Renew now’ button to start the certificate renewal process.